Factor Bikes UK

In 2007, Factor Bikes was born in an industrial unit in Norfolk, England. In 2020, Factor Bikes has become a recognised name on the world stage and our bikes can be found in the highest echelons of cycling.

Factor Bikes are available directly in the UK online or by visiting one of our dedicated showrooms/experience centres in Norfolk, Harrogate & London. All of our showrooms offer bike fittings and test rides by appointment. Our team in the UK are here to help guide you through the Factor Experience, from the initial consultation and bike selection, through to your fit, set up and delivery of your new bike. We have the full range of Factor’s available, including the OSTRO, O2, VAM, LS, ViSTA & SLiCK.

COVID-19 – As we head back into lockdown across the UK this is just a friendly message to let you know our team will be on hand remotely to assist with any enquiries or technical support. Get in touch by telephone, email, social media or via live chat to speak directly to our team in Norfolk, Harrogate & London.⁠

End of Season Clearance

We are currently is making room for the delivery of new models and stock to arrive in the coming weeks. This is a rare opportunity to get a Factor at a great price

If you have been considering a new bike, now is the time to act. These deals won’t last and all bikes listed are available for a limited time during the current End of Season Clearance.

Factor Bikes UK Showrooms


Lightweight Aero Bike


Ultralightweight Climbing Bike


Aero Bike


All-Round Bike


Gravel Bike


All-Road Bike


TT / Tri Bike

Want to learn more?

Read Our Buyers Guide

Ordering Your Factor Bike in the UK

Order direct from Factor Bikes in the UK to enjoy the complete Factor Experience. Our dedicated teams in Norfolk, Harrogate & London are on hand to help you choose the right bike, get the right fit and enjoy the highest levels of service and support before and after your purchase. For more information contact our team today.

Factor Bikes Showroom

Browse and learn more about the latest and greatest bikes available from Factor online or by visiting one of our dedicated showrooms. 

Factor Workshop

Completely customise the specification of your new bike and it will be built in-house by our team of mechanics. In the UK we are able to offer Shimano, SRAM and Campagnolo groupset options.

Retül Bike Fitting

We use Retül bike fit data to ensure the perfect size and set up of the bike is achieved.

Book Test Rides

Test bikes are available for rides from our Customer Experience Centre, London & Harrogate. Please book ahead for this to ensure we have availability of your chosen model.

The Ordering Process

Browse Factor Bikes Online

Shop our complete range of bikes in our online store. You can choose between a frameset only, rolling chassis with Black Inc wheels or a complete bike. Use our Buyers Guide to help you determine the best Factor bike for you.

Get Sizing Help

If you are unsure which size you need, visit our Size Guide page and enter your details for a sizing consultation with our bike fitter. This can be done remotely or you can visit us at one of our dedicated Factor Showrooms.

Talk to Our Sales Team

We are here to help and can be contacted directly through Live Chat, email or telephone. Feel free to reach out and let us talk you through the process. We can advise on everything from the best bike to suit your riding style to lead times, pricing and delivery.

Confirm Your Bike Spec

Once you have decided on your frame, build spec and size, it is time to confirm your order with our sales team. You can do this by placing an order on the website or by contacting our team to receive a detailed order form. You can also build your spec here. 

Make Payment

Your order through Factor Bikes UK will be made by invoice or online payment. Once your spec is agreed we will confirm everything with you. Customers in the UK can use our Splitit payment service, Cycle to Work Scheme and the Green Bike Initiative. 

Bike is Delivered

Your bike will be built and available for collection from our showrooms or securely delivered to you. Our customer support team are on hand to assist in getting the bike to you safely and get you on the road in no time.

Cycle to Work Schemes & Finance Options

Split your payments

Use Splitit to put your new Factor Bikes purchase on your credit card and pay monthly —with no interest or fees

Splitit allows you to pay in smaller instalments over time on your existing credit card. The remaining amount of the order will be held on the card and reduced in bite-sized, no-interest payments over 3 to 6 months.

*Available in the UK only

duologi - Finance Option

Finance is a fantastic way to spread the cost of your purchase. To make it easy we’ve partnered with Duologi whose smart technology lets you apply for and then complete the loan application quickly and entirely online. For more information on how to make an application please contact the Factor Bikes UK team directly.

*Available in the UK only

Cycle Scheme

Factor Bikes UK are registered with CycleScheme. Cyclescheme is an employee benefit that saves you 25-39% on a bike, you pay nothing upfront and the payments are taken tax efficiently from your salary by your employer. For more information on how to use the scheme on your Factor purchase please contact our team.

Green Commute Initiative

Green Commute Initiative is a leading cycle to work scheme with no £1,000 limit. Factor Bikes UK are registered to the initiative and can accept vouchers for the purchase of your new bike. For more information please contact our team.

Factor Bikes Experience Centre, Norfolk


Factor Bikes UK Experience Centre is based in Hethel, Norfolk

The centre is the exclusive home of Factor Bikes in the UK and the only place to experience the complete Factor service. We invite you to come and experience it for yourself.

It provides a dedicated space in which customers can test and purchase the complete catalogue of Factor bikes, enjoy our rider-centric culture and talk about all things cycling over a fresh coffee.

We also provide a Retül bike fitting service, the most extensive fitting available, to ensure the perfect sizing and set up of each bike. You will be able to customise the specification of your new bike, meet our in-house mechanic who will build it, and design bespoke paint schemes with our team.

How to Find Us

We are based at Hethel Engineering Centre in Norfolk. Customers can call or email ahead to make an appointment. Parking is available in the main car park and guests can enter through the main reception. Our address is:

Unit 20, Hethel Engineering Centre
Chapman Way, Wymondham Road
Hethel, Norwich, Norfolk, NR14 8FB

Opening Hours

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: (By Appointment)
Sunday: (By Appointment)

Factor Bikes UK

Customer Experience Centre, walk ins welcome or call ahead to make an appointment.

Factor Bikes Harrogate

Factor Bikes Harrogate is located in the Cold Bath Clubhouse and is the home for Factor in North Yorkshire.

The showroom has been set up to offer the complete ‘Factor Experience’, enabling customers to explore the full range of Factor bikes, enjoy guided test rides around beautiful local routes, have a comprehensive bike fit and discuss custom build options and specifications.

Opening Hours

Due to current COVID guidelines, we are open by pre-arranged appointment only. If you would like to visit, please book an appointment below or contact our team for more details.

Factor Bikes Harrogate

Factor Bikes London

The Factor Bikes London Showroom is based at Strype Street Cycles and is our exclusive home in the capital.

Our London showroom offers a convenient location, well placed near Spitalfields Market, to view, test ride and purchase Factor Bikes. The nearest train station to the showroom is London Liverpool Street.

Strype Street Cycles offer a comprehensive bike fitting service to ensure your new bike is the perfect match. 

A Factor representative is available Monday – Friday between 10.30am – 3.30pm. 

Strype Street Cycles is open Monday – Friday 8am – 8pm.

Please book ahead for test rides or to make sure we have the right bike available you wish to view.

Factor Bikes London

Contact Us Today

Your Factor experience awaits.

Get in touch using the contact form, call us directly on 01953 687 330 or email [email protected]

Appointments are not essential for Norfolk, London or Harrogate but are advised for test rides and to ensure we have the bikes you wish to view available.

We look forward to welcoming you for a coffee soon.

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