Factor Bikes UK

Factor Bikes UK Experience Centre


Factor Bikes UK Experience Centre is based in Hethel, Norfolk

The centre is the exclusive home of Factor Bikes in the UK and the only place to experience the complete Factor service. We invite you to come and experience it for yourself.

It provides a dedicated space in which customers can test and purchase the complete catalogue of Factor bikes, enjoy our rider-centric culture and talk about all things cycling over a fresh coffee.

We also provide a Retül bike fitting service, the most extensive fitting available, to ensure the perfect sizing and set up of each bike – all as part of the service. You will be able to customise the specification of your new bike, meet our in-house mechanic who will build it, and design bespoke paint schemes with our team.

How to Find Us

We are based at Hethel Engineering Centre in Norfolk. Customers can call or email ahead to make an appointment. Parking is available in the main car park and guests can enter through the main reception. Our address is:

Unit 20, Hethel Engineering Centre
Chapman Way, Wymondham Road
Hethel, Norwich, Norfolk, NR14 8FB

Opening Hours

Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: (By Appointment)
Sunday: (By Appointment)

Factor Bikes UK

Customer Experience Centre, walk ins welcome or call ahead to make an appointment.

Factor Bikes London

The Factor Bikes London Showroom is based at Strype Street Cycles and is our exclusive home in the capital.

Our London showroom offers a convenient location, well placed near Spitalfields Market, to view, test ride and purchase Factor Bikes. The nearest train station to the showroom is London Liverpool Street.

Strype Street Cycles offer a comprehensive bike fitting service will be offered for free as part of any Factor Bikes purchase. 

Open Monday – Friday 8am – 8pm no appointment necessary. For test rides please book ahead.

Factor Bikes London


Factor Bikes Showroom

Browse and learn more about the latest and greatest bikes available from Factor. 

Factor Workshop

Completely customise the specification of your new bike and it will be built in-house by our team of mechanics.

Retül Bike Fitting

Every complete bike purchase is offered with a complimentary Retül bike fitting to ensure the perfect size and set up of the bike is achieved.

Book Test Rides

Test bikes are available for rides from our Customer Experience Centre & London. Please book ahead for this to ensure availability.

Visit Us


Appointments are not essential for Norfolk or London but are advised for test rides and to ensure we have the bikes you wish to view available. For more information, please call us on 01953 687 330 or email ukinfo@factorbikes.com

You can also get in touch using the contact form.

We look forward to welcoming you for a coffee soon.

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