Factor x Velofix

Partnering with expert mechanics

VELOFIX: OUR PREFERRED BUILD PARTNER

To get the very best experience from your new Factor bike, it’s important to have the peace of mind that it will be assembled by an expert mechanic.

Not everyone has a trusted bike shop in their backyard, but Factor Bikes is committed to ensuring our riders have access to the best mechanics, wherever you call home in North America. That’s why, in addition to our network of Experience Centers and Dealers, we’re proud to call Velofix our preferred build partner!

So why velofix?

LOCAL

They’re local! Every Velofix Mobile Bike Shop is locally operated by residents within your community, across the US and Canada.

PROFESSIONAL

All Velofix mechanics are certified experts qualified to service all types of bikes. They will work with you to ensure your bike is functioning 100%.

FACTOR PRICING

Velofix offers a very special build price to new Factor owners, and it’s so easy to arrange!

HERE’S HOW IT WORKS

BOOK YOUR SLOT

After you have purchased your Factor bike, either directly from our website or with the help of our friendly in-house salespeople, you will receive an estimated date (ETA) that your bike will ship from our factory in Taiwan (normally 30-60 days). Once you have your ETA, go to velofix.com, and make a build appointment.

Step1 – Book your slot

*Is your area not covered? Contact us at [email protected]

ENTER YOUR DETAILS

On the Velofix services page, reserve your time and Factor special price by entering the following information:

  • Brand: Factor
  • Promo Code: Factor22
  • Check the Bike Assembly – Frame Up Build button (Quantity ‘1’ is the default)
  • Hit Continue

The special pricing of $289 + tax (USD and CAD) will be applied at the time of service (this pricing will not be shown on the velofix website, but don’t worry! Velofix will complete the build and invoice you directly).

Step2 – Enter your details

On the next page, you’ll get to pick a date and time that works for you for the build (don’t forget – you’ll need to select an appointment after you receive your ETA from Factor).

Step3 – Save the date

SAVE THE DATE

You’ll receive an email from your local Velofix mechanic, confirming the date, time, and location, so now all you need to do is start planning where you’ll take your first ride! 

The entire experience couldn’t be simpler – and since all Velofix Bike Shops are equipped with coffee machines (and free WIFI!), you’re also welcome to sit with your mechanic while they work on your bike and learn some quick bike maintenance tips!

CONTACT OUR US TEAM

If you need more help, Ask us on [email protected] about their services – with very special build pricing for Factor riders – to ensure that your New Bike Day is everything it should be…nothing but the best experience!