Delivery Times/Back Orders

Any orders marked back order will be subject to a delivery schedule which will depend on the model and build. Our average delivery time is up to 4 weeks for complete bike builds. Please contact our team for availability and delivery times on your Factor purchase.

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Need help ordering?

Choosing a new bike is a big decision but rest assured our team are on hand to answer any questions about our bikes or how to place your order.

How to Order


Our bikes can be ordered directly through our website or by speaking to a member of our team. You can choose whether you want your bike delivered to you or if you would like to collect from us. Framesets can be delivered anywhere in the UK free of charge. If you would like to order a complete bike you can have your bike built by Factor in the UK, collected or delivered, or we can ship the components for you to build locally. Our team can create a customised delivery and build solution to get you set up and riding.