Get in touch with the Factor Bikes UK team using the details below, or fill out the contact form and someone will get back to you as soon as possible.


Tel: 01953 687330

Find Us

Factor Bikes UK
Unit 20, Hethel Engineering Centre
Chapman Way
Wymondham Rd
NR14 8FB

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Factor Bikes UK

Customer Experience Centre, walk ins welcome or call ahead to make an appointment.

Need help ordering?

Choosing a new bike is a big decision but rest assured our team are on hand to answer any questions about our bikes or how to place your order.

How to Order


Our bikes can be ordered directly through our website or by speaking to a member of our team. You can choose whether you want your bike delivered to you or if you would like to collect from us. Framesets can be delivered anywhere in the UK free of charge. If you would like to order a complete bike you can have your bike built by Factor in the UK, collected or delivered, or we can ship the components for you to build locally. Our team can create a customised delivery and build solution to get you set up and riding.